Our five main categories are Tool Organization, Workshop Lighting, Measuring Tools, Workbench Accessories, and Garage Organization.

Measure the available wall, bench, cabinet, or floor space and compare it with the dimensions for the exact item. Check clearances, mounting requirements, included hardware, and stated load limits where relevant. Contact us if a specification is unclear.

No. Measuring range, resolution, units, accuracy, and any calibration requirements are product-specific. Review the specifications and instructions for the exact item. Do not assume an item is suitable for a task requiring certified or professional measurement unless expressly stated.

Follow the instructions, mounting requirements, and stated load limits for the exact item. Check electrical and battery compatibility for powered products and the stated suitability for the environment. Use appropriate protection for the task, keep small parts away from children, and stop using damaged equipment. Ask us if you need clarification about product care.

The payment methods available for your location and order are displayed at checkout. Please see our Payment & Security page for more information.

Processing begins after payment confirmation and any necessary order checks. Delivery estimates and available shipping options depend on the item and destination. Refer to the product page, checkout, and our Shipping Policy. Contact us before ordering if timing is important.

Contact us as soon as possible. We will check whether the order can still be changed or cancelled. Changes may no longer be possible after fulfillment or dispatch has begun; applicable statutory rights remain unaffected.

When tracking is available, it is provided through your dispatch notification or order information. Carrier scans may take time to appear after dispatch. If an update seems overdue, contact us with your order number.

Check your tracking information, delivery address, and any carrier notices, then contact us. We will help review the delivery status and investigate with the relevant service provider.

Contact us promptly with your order number, a description of the issue, and relevant photos when available. We will assess the issue and explain the appropriate remedy. Your rights for faulty or misdescribed goods remain protected.

Email service@grixtonk.com with your order number, the item, and your reason for returning it. Review our Return & Refund Policy. Contact us for the correct destination before sending a return.

Approved refunds are normally issued to the original payment method. Your bank or payment provider may require additional time to post the funds. Contact us if you need help checking an approved refund.

Contact service@grixtonk.com or call +86 13752369469. Our customer service hours are 8:00 AM – 10:00 PM.

Grixtonk™ is owned and operated by Beijing Depeng Technology Service Co., Ltd. The company operates grixtonk.com and provides customer support for purchases through our online store.